Terms & Conditions
Welcome! Please review the following terms and conditions before using this website. These terms and conditions, which may be modified from time to time, apply to all visitors to, or users of, this Website.
Your use generally
Your use of the website confirms your acceptance of these terms and conditions and your agreement to be bound by them. If you do not accept these terms and conditions, do not use this Website. In the event of a violation of these terms and conditions, this website reserves the right to seek all remedies available by law and in equity. We may terminate your access or use of this Website at any time, for any reason or no reason and without prior notice to you. We may at any time and from time to time revise these Terms and Conditions by updating this posting. You should visit this page from time to time to review the then current Terms and Conditions because they are binding on you. Your use of this website following any such revisions constitutes your agreement to follow and be bound by the terms as revised.
Our products
Makemascot.com attempt to be as accurate as possible. However, makemascot.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. All features, specifications, products and prices of products and services described on this website may change at any time without notice.
Comments and other communications
All comments, feedback, suggestions, ideas, and other communications submitted or offered to this website in connection with your use of this website shall be and remain property of it. This website shall be free to use any ideas, concepts, know-how, or techniques contained in any Communication you send to us for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information. Any personally identifiable information you provide to this website shall be subject to the website's Privacy Policy.
Your account
If you use the Site, you are responsible for maintaining the confidentiality of the information you submit through "My Account" and the corresponding password, and for restricting access to your computer. You agree to accept responsibility for all activities that occur under "My Account" or password. We reserve the right to refuse service, terminate accounts and to remove or edit content submitted by you in the "My Account" area of the Site.
Linking
Links may be established from this website to one or more external web sites or resources operated by third parties (the "Third Party Sites"). In addition, certain Third Party Sites also may provide links to the website. None of such links should be deemed to imply that this website endorses the Third Party Sites or any content therein. This website does not control and is not responsible or liable for any Third Party Sites or any content, advertising, products, or other materials on or available from such Third Party Sites. Access to any Third Party Sites is at your own risk and this website will have no liability arising out of or related to such web sites and/or their content or for any damages or loss caused or alleged to be caused by or in connection with any purchase, use of or reliance on any such content, goods, or services available on or through any such Third Party Site.
Limitation of liability
In no event will this website be liable to any party for any direct, indirect, incidental, special, consequential or punitive damages for use of this site or any other linked website, including, without limitation, loss profits or revenues, costs, of replacement, business interruptions, loss of data or damages resulting from use of or reliance on the information present, even if this website is expressly advised about the possibility of such damages. In some jurisdictions, limitations of liability are not permitted. In such jurisdictions, the foregoing limitations on liability may not apply to you.
Use of site
You represent and warrant that you are at least 18 years old or visiting the Site under the supervision of a parent or guardian.
Subject to these terms and conditions, we grant you a limited, revocable, non-transferable and non-exclusive license to access and use the Site to browse and compare products, request information or quotations, and place orders for personal use or on behalf of a school, company, sports team, club or other organization. These permitted uses include sharing product information internally for purchasing approvals and coordinating an order with other authorized representatives of your organization. Any breach of these terms may result in the revocation of this license.
If you request a quotation or place an order on behalf of another person or an organization, you represent that you are authorized to do so. You are responsible for providing accurate purchasing, billing, delivery and contact information and for obtaining any approvals required by the person or organization you represent.
Except for the purchasing activities permitted above or with our written permission, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit the Site or any portion of it. You may not resell or republish the Site's content or use it to operate another website or service without our written permission. We reserve the right to refuse service, terminate accounts and/or cancel orders if customer conduct violates these terms or applicable law.
Product information on the Site is provided to help you evaluate our mascot products and services. Reviews and other opinions posted by users reflect the views of their authors and do not necessarily reflect the views of MakeMascot.
Reviews and comments
Except as otherwise provided elsewhere in this Agreement or on the Site, anything that you submit or post to the Site and/or provide us, including without limitation, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, "Submissions") is and will be treated as nonconfidential and nonproprietary, and we shall have the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. All Submissions shall automatically become our sole and exclusive property and shall not be returned to you.
In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit with any review, comment, or other Content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments and other Content that you post on this Site and that use of your reviews, comments, or other Content by us will not infringe upon or violate the rights of any third party. You shall not use a false e mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions or Content. We may, but shall not be obligated to, remove or edit any Submissions (including comments or reviews) for any reason.
Typographical errors
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge.
Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such site.
Copyright complaints
We respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please follow our Notice and Procedure for Making Claims of Copyright Infringement.
Taxes on imported goods
MakeMascot covers customs duties and import taxes on all orders placed on makemascot.com and shipped to destinations we serve. This includes import VAT or GST assessed by the destination customs authority on your shipment. These covered duties and taxes are not an additional cost for you. Any applicable shipping charge is shown separately at checkout.
If customs or the delivery carrier requires you to pay these charges to release or deliver your package, please pay through the official customs or carrier payment channel and keep the official, itemized invoice and proof of payment. If you are unsure about a charge or payment notice, contact us before paying.
Email sale@makemascot.com with your order number, tracking number, official customs or carrier invoice, and payment receipt. After verifying the documents against your shipment, we will reimburse the full amount of the covered customs duties and import taxes you paid.
Carrier service, storage, or other charges listed separately from customs duties and import taxes are reviewed individually. For full coverage and reimbursement details, please see our Customs & Duties page.
About the declared value
Customs authorities may assess duties and import taxes based on the declared value, contents of the shipment, and applicable local rules. MakeMascot covers these duties and import taxes in accordance with our Customs & Duties policy.
Please provide accurate delivery details and respond to requests for information or documents from customs or the delivery carrier. Contact us if you need an order invoice or help with shipment documents.
Let us know if you have any special packing or labeling instructions when placing your order. We will do our best to help where permitted by applicable customs requirements. Customs inspections and requests for additional documents may affect delivery time.